From Failure to Triumph
Now is a time for hope and action.
Over a career spanning thirty years as an executive with responsibility for people, strategy and business transformation, I have had the privilege to work with some of Canada's best known and successful leaders as we built industry leading organizations that have grown and flourished internationally. While each story is unique, those organizations that endure share a strength of purpose and at the heart of their success are people being engaged and able to pivot quickly with an open, flexible mindset to respond in real time to the needs of their customers and stay ahead of the curve.
This week the retirement of Calin Rovinescu, CEO of Air Canada, was announced closing a chapter in the life of one of Canada's most respected leaders. His accomplishments are many including managing partner at the law firm Stikeman Elliot, co-founder and principal of independent investment bank Genuity Capital Markets, and he is broadly credited with having saved Air Canada from bankruptcy setting it on a course for sustainable profitability and recognition as one of Canada's top employers. Under his leadership Air Canada was recognized as the best airline in North America in eight out of ten years.
The comments of Calin Rovinescu made in accepting the award in 2016 as Canada's Outstanding CEO of the Year resonate today as businesses around the world consider how they can return stronger.
"This award that I've been fortunate to be given here, is not my award. I'm not saying this to be corny, but this is the award of the people who made this happen. One of the things that I tell our people quite often is that we're a large company, of course, but we need to be a large company that behaves more like a small company that takes the entrepreneurial strengths that you see in small companies and can exploit them and jump on them and that's really what we've been doing since 2009. That means finding creative ways to grow our revenue base, finding creative ways to compete in markets where we couldn't compete before, improving dramatically the customer service offering and being named Best Airline in North America for five years running. We had so many of these strengths already embedded in the company and they just needed to be given the opportunity to flourish."
The journey from failure to triumph is just beginning. Those organizations and leaders who are ready to rethink how they confront the challenges and the opportunities ahead will come back stronger.